As part of our Landlords Vs Tenants campaign, we asked tenants nationwide, to answer a series of questions where they’ve been on the receiving end of Landlord Scams.
Look below to find Chloe from Leeds’s response.
Chloe, Leeds -
1. I wish I still had photographs of the first house I rented a room in; the bathroom wall was literally green with moss. When I viewed the house I saw my room and the living area/kitchen and didn't even think about the bathroom. I complained constantly when I realised how disgusting it was, someone did come out to give us a quote once but nothing happened. 4 months into my contract I told the landlord I was going to move out if they didn't fix it. 2 months later I left. And she took me to court for breaking the contract. The judge didn't care about the conditions of the house. I had to pay the remaining 6 months fees plus costs.
2. I was charged £65 for a light bulb once. And £50 for "removal of personal items" which was a carrier bag full of carrier bags we kept hooked on the back of the basement door.
3. I tried to after the whole false negative reference but was told by the lawyer there were no laws to protect me, so nothing to fight.
4. I will ask friends if they've had experience with specific letting agents, but they're all as bad as each other so not sure it does much good picking and choosing. I need somewhere to live, beggars can't be choosers.
5. 2-4 weeks. I had a window smashed recently and after 6 weeks of my landlord not answering texts and calls not connected I held back my rent. Still took her two weeks after that to contact me to say she had been out of the country! The whole time I was left with an unsecured home.
The service I received from Open Property Group was very helpful and considerate of my personal circumstances. A thank you to Jason for arranging a cash advance prior to exchanging contracts, and a lump sum when we exchanged. This was a really big help. Your company is simply the best.
Miss M, Southampton
Efficient, friendly and fair. From sold to exchanged in less than 6 weeks using OPG. We couldn’t fault the service. A professional service that any seller should use. If we had more property we’d definitely use them again!
Mr and Mrs M
The open property group recently purchased a property through my agency and found them to be excellent buyers that were able to exchange contracts within one week at the agreed price. I would highly recommend this company.
Excellent customer service, amazing communication, honest and genuine company who made the process extremely easy and gave any excellent price.
We buy property directly and you won't pay any agent's fees.